Privacy Policy


Canaya Travel (“us,” “our”, or “we”) is strongly committed to protecting the privacy of consumers, clients and visitors. This policy (“Policy”), which applies to the our website (, describes how we collects, accesses, uses and discloses information provided by and gathered about users who visit the Sites and use the Service and the choices that users have regarding the use of their information.

We may also collect information from your profile on a third-party social network (including Facebook) if you allow the third-party social network to share it with us or put it online publicly. This information can be only general information relating to your account (for example, name, email address, profile picture, gender, date of birth, current city, user name, friend list, etc.) and any other information or activity. which you authorize to share with us via the third-party social network that you put publicly on your profile. To learn more about how your social media information may be obtained by us, please see the terms of use for the relevant third party social network.
When you communicate your personal data to us, you authorize us to use it, analyze it, keep it and, if necessary, transmit it to our partners when the processing of your requests requires it. By communicating personal data to us, you accept this policy.

Our policy is subject to change in order to take account of changes in current legislation on personal data. We will keep you informed of any changes made.


A) Personal Information

This is information concerning you as a natural or legal person, identified or identifiable, which you have voluntarily communicated to Canaya Travel and which is essential for the design and the realization of your trip (such as in particular your name , first name, email address, telephone number, postal address, date of birth, etc.).
We inform you that the information that must be provided at Canaya Travel is visibly marked with an asterisk on our website Information not marked with an asterisk is optional. For any contact from you, by phone or in an agency, your advisor will give you the essential information he needs. This information is essential for the processing of your requests for travel services, these unfortunately cannot be processed in the absence of this information.

B) Use of Data

As part of your quote request, you have the option of entering the contact details of one or more other people (other participants in the trip, for example).
In this case, the data of the other persons informed will only be used by Canaya Travel for the purpose of processing a request for an estimate and subsequently for registration. If Canaya Travel wishes to use the data of the other persons indicated for a purpose other than those mentioned above, we will seek their consent beforehand.
Therefore, you guarantee at Canaya Travel that the other persons whose data you communicate are informed of this transmission concerning them and accept it. Canaya Travel will inform the persons whose personal data it has collected indirectly, of their rights under this policy, when it is first communicated to other persons informed by email and including all the information useful for the organization of their trip.


When browsing the Canaya Travel website, temporary cookies may be saved on your computer.

A) What is A Cookie?

The term “cookie” (or “tracers”) covers all of the tracers deposited and / or read, in particular when consulting a website.  Indeed, during the consultation of our sites, information concerning you or relating to the navigation of your terminal (computer, tablet, smartphone, etc.), may be read or saved in “cookie” files installed on your terminal, subject to the choices you have made regarding cookies and which you can modify at any time. Cookies can have many purposes. Regardless of the type of cookie, only the issuer of a cookie may read or modify the information contained therein. Cookies may be included in the advertising spaces of our sites. These advertising spaces display advertising content from advertisers on your terminal. These spaces help finance the content and services that We provide to you. During your browsing on the website, Canaya Travel can save, in a dedicated space on the hard drive of your device (computer, tablet or smartphone), one or more “cookies” via the internet browser you use and depending on the settings you have selected on it for cookies.

This information includes:

  • The type of Internet browser you are using
  • The type of operating system and device you use to access the Service
  • The domain name of your Internet service provider
  • The web page from which you come
  • Country of residence and your language
  • The pages and options you visit and access on our Sites

B) The Agreement on Cookies

During your first visit to our site, as soon as Canaya Travel plans to place a cookie on your device, an information banner is displayed at the bottom of the page. By continuing to browse the Site or after clicking on “I accept”, you expressly agree that we may place cookies on your device. We use in particular cookies linked to operations relating to targeted advertising, certain audience measurement cookies, cookies from social networks generated in particular by their sharing buttons when they collect personal data. If you continue to browse the site, cookies may be placed on your computer.